WARNING: Centeno Cigars does not sell tobacco related products to anyone under the age of 21, nor do we sell cigarettes. Cigars and Tobacco products on this website are not intended to be purchased by anyone under the age of 21. No cigar should be considered to present a reduced risk of harm compared to other cigars.

Delivery & Returns

Delivery Options

Tell your customers about your delivery options. Provide them with information about expected delivery time and any additional services they can opt for, such as express shipping or package tracking.

Returns: Simple as 1-2-3

In-Store Returns

Tell customers about your return options. For example, if they can return items to any physical store.

Online Returns

Offer customers to choose an item they want to return, print a prepaid label, and drop it at the post office.

Express Pickup

If it’s possible to call or fill out a form for courier pickup, offer customers this option.

Product Exchange

If you allow product exchanges, it can be a nice alternative to refunds. Explain to your customers how to choose a better size or give any other instructions they may need.